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How syncing works: first pull, daily pulls, and what "Sync now" does
The first connect pulls up to 400 days of fills. After that, Firmtrack re-reads the last three days on every sync so late corrections land.
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The first pull
When you connect, Firmtrack lists every account and asks the platform for up to 400 days of executions, in 30-day windows where the platform supports windows (TopstepX) and as much as the platform returns where it does not (Tradovate). On a busy login this can take a minute; the page tells you how many fills landed.
After that
- A scheduled pull runs about once a day per connection.
- Sync now on your account page runs one immediately (up to six times a minute).
- Every pull re-reads the last three days, so a fill the platform later voids or corrects is updated in place rather than duplicated.
From fills to trades
Platforms report executions, not trades. Firmtrack pairs them into round trips per account and contract: scale-ins merge into the entry, scale-outs into the exit, a reversal splits into two trades. Where the platform reports realized profit or loss (TopstepX does), that number wins; otherwise the round trip is priced from the contract's tick value.
The closed part of a position that is still open counts as a trade of that size, so a realized loss reaches your guardrails before you are flat. Once you are flat it merges into the full round trip.
Drawdown headroom on connected accounts buckets days by the CME session, which rolls at 5 PM Central. The guardrails and consistency pages still bucket by calendar date in UTC, as the demo always has; aligning them is on the list.